Ordered new Chaise Lounge Chair. Great sale prices. Beautiful furniture and I've gotten lots of compliments. The Chaise Lounge Chair originally came damaged. I called Wayfair while delivery guys were still there. They ordered a replacement and told me to keep the damaged one until the new one came. New one was delivered about 2-3 weeks later in perfect condition. Sometimes, people have to realize Wayfair is a fulfillment house--you place the order, they place it with the manufacturer and it is shipped from there.
After reading the bad reviews, I got pretty nervous about calling to request a replacement part that had come damaged. Despite a little bit of a wait, customer service was super quick and friendly and got a replacement part shipped out in the next two days. The Chaise Lounge Chair was fairly low quality, but I paid a low price, so I can't really complain about that. Looks fine, just cheap materials. I'm sure the more expensive Chaise Lounge Chair are nicer. Anyway, thought it was worth leaving a good review about customer service since it seems they might be stepping it up!
Huge selection & good prices. I bought many things through this site, always found the items I liked in a very good prices and they have a good quality. They have a great selection, good prices and from our experience, know how to take care of their customers.
Recently purchased some Chaise Lounge Chair. The Chaise Lounge Chair shipped extremely quickly and were at my door in 10 days. The Chaise Lounge Chair quality was generally good with some screw holes slightly off, but was still able to use the original hardware and everything went together and is very solid. I'm an engineer by trade and a hobby carpenter, but I decided to go store bought for this need and don't regret it. Have received a lot of compliments.
I have been impressed with every purchase I've made on wayfair. I don't look for furniture anywhere else now. You just can't beat the quality and prices. This store is a great place if you want quality. Their items are as described. I will buy from them again and again. No problems whatsoever.
Last purchase was a new Chaise Lounge Chair. Another perfect delivery and excellent product. Not only was the price incredible, but the product was something I couldn't find locally. Excellent service. One of the items received was incorrect and an email to Wayfair resulted in the correct item being shipped overnight and they told me to donate the wrong item. Then, another Chaise Lounge Chair for my house and household items. I love this company and even though they aren't always the cheapest, their customer service is second to none and I will always shop Wayfair.com first.
I have purchased the Chaise Lounge Chair from this site. There customer service is excellent and helpful. Any problem with shipping or damages they are willing to correct it, ASAP. I have been very pleased with this company
I was quite surprised with the low ratings. However, this was my first purchase buying Chaise Lounge Chair. The site was easy to search for what I needed and provided much information on the Chaise Lounge Chair. I loved how I was able to order Chaise Lounge Chair before placing my orderand it didn't take long to receive. I plan to order from site again since my credit card has offer rewards.
I have purchased multiple home furnishing items from Wayfair over the past 12 months. My very first purchase was a Chaise Lounge Chair, one I had priced locally and found on Wayfair for less than half the retail cost. When the Chaise Lounge Chair arrived, it had shipping damage. I immediately contacted Wayfair who had a team pick up the Chaise Lounge Chair the next morning and they had a new one in my house within a week. To ensure that the replacement was in good condition, they provided in home delivery at no cost. Everything was perfect and we love this Chaise Lounge Chair.